Using This Website

By accessing this site, browsing our pages, or placing an order, you agree to follow these Terms and Conditions, along with any policies linked on this website.

If you do not agree with these terms, please do not use the site or place an order.

We may update these terms from time to time. When we do, the updated version will apply to future use of the site and future orders placed after the update.

Who These Terms Apply To

These terms apply to anyone using this website, including customers, browsers, and anyone submitting artwork, files, or order information through the site.

If you place an order on behalf of a business, organization, or another person, you confirm that you have the authority to do so.

Custom Orders and Product Availability

Most of our products are custom-made to order. Because of that, all orders are subject to review and acceptance before production begins.

We reserve the right to:

• Refuse or cancel an order
• Limit quantities
• Remove products or services from the site
• Update product offerings, pricing, or availability at any time

If something on the site is listed incorrectly or becomes unavailable, we may cancel or adjust the order and contact you if needed.

Pricing and Order Information

We do our best to keep pricing and product details accurate. However, errors can happen.

We reserve the right to correct:

• Pricing errors
• Product description errors
• Option or availability errors
• Shipping calculation errors

If an error affects your order, we may contact you to confirm next steps or cancel the order if needed.

Customers are responsible for reviewing product selection, quantity, size, shipping address, and uploaded artwork before placing an order.

Artwork Ownership and Customer Responsibility

By uploading artwork or submitting files to us, you confirm that you own the artwork, or you have permission, license, or legal rights to use it.

You are fully responsible for the content you submit. This includes responsibility for copyright and trademark permissions, spelling and text errors, image quality and resolution, layout choices, and final design approval before ordering.

We do not accept responsibility for customer-submitted design mistakes, low-resolution files, or issues already present in the uploaded artwork.

Right to Refuse Certain Artwork

We reserve the right to refuse artwork or cancel an order if the submitted content:

• Appears to infringe copyright, trademark, or other intellectual property rights
• Includes illegal content
• Includes hateful, threatening, or abusive content
• Includes explicit or otherwise prohibited content
• Creates legal or safety concerns for our business

If a file is rejected, we may contact you for clarification or cancel the order.

Artwork Review Is Not Full Proofing

We review artwork as an added quality check before production. If we notice something that could create a problem in print or handling, we may reach out before printing.

However, artwork review is not a full proofing or design correction service. It is not a guarantee that every issue will always be caught. Customers remain responsible for reviewing all files carefully before placing an order.

Production, Turnaround, and Delays

Production timing depends on the product ordered, file readiness, order volume, and whether clarification is needed before printing.

Estimated turnaround times are not guarantees. Production may take longer if:

• Artwork needs clarification or approval
• Files require updates
• Order volume is higher than normal
• The order includes multiple items or larger quantities

We do our best to keep timing clear, but delays can happen.

Shipping and Pickup

Shipping and pickup are governed by our separate Shipping & Pickup Policy.

Customers are responsible for entering the correct shipping address at checkout. We are not responsible for delays or losses caused by address errors entered by the customer.

Once an order leaves our facility, shipping transit is handled by the carrier. If local pickup is selected, customers must wait for a pickup confirmation before arriving.

Refunds, Reprints, and Order Issues

Refunds, reprints, replacements, and claim deadlines are handled under our separate Refunds and Reprints policy.

By placing an order, you agree that custom printed products are subject to those terms. If there is an order issue, customers must follow the reporting instructions and timeframes listed on that page.

Pressing and Application Responsibility

Final results depend on the customer’s pressing method, equipment, garment type, and application settings.

Because application is outside our control, we are not responsible for issues caused by incorrect temperature, incorrect pressure, incorrect press time, peel timing mistakes, incompatible garments, or improper handling after delivery.

We can provide general guidance, but final application remains the customer’s responsibility.

Order Changes and Cancellations

Because custom production can begin quickly, order changes and cancellations are not guaranteed after an order is placed.

If you need to request a change or cancellation, contact us as soon as possible. If production has not started, we may be able to help. If the order is already in production or completed, changes may not be possible.

Limitation of Liability

We do our best to provide accurate information and dependable service, but we are not responsible for indirect, incidental, or consequential losses related to the use of this site or our products.

This includes, without limitation:

• Lost profits
• Production downtime
• Missed deadlines caused by third parties
• Customer losses caused by incorrect file submission
• Carrier-related delivery delays after shipment

Our responsibility, if any, is limited to the amount paid for the affected order, to the extent allowed by law.

Account and Site Use

If you create an account on our site, you are responsible for keeping your login information secure and for all activity under your account.

You agree not to use this website for unlawful purposes, to interfere with site operations, to upload harmful code or malicious content, or to misuse, copy, or exploit site content without permission.

We reserve the right to suspend or block access if the site is used improperly.

Privacy and Personal Information

Any personal information submitted through this website is handled according to our Privacy Policy.

By using the site, you understand that some information is required to process orders, communicate with you, and provide customer support.

Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any dispute related to the use of this site or our services will be handled under applicable Florida law.

Contact Us

If you have questions about these terms, please contact our team before placing your order.

The best way to reach us is through Contact.